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Author Topic: Pop Icon Drivers?  (Read 84 times)

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Offline chrono

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Pop Icon Drivers?
« on: December 16, 2016, 02:34:13 pm »
My family has used these phones for about two years. My mother accidentally reset without backing up phone data, so I thought I'd try a few recovery tools. The stumbling block is windows drivers.

The "official" driver on the alcatel page that people refer to is gone, and I spent an entire night trying drivers from sites like androidmtk and gsmusbdriver, legacy support in device driver, debugging mode, windows 7 and 10. I can connect to the phone storage, but the device driver always fails to install and shows an error in device driver.

Has anyone successfully installed a driver for the Alcatel Pop Icon in any version of windows? If so, could you give me a general idea of the process? Could someone upload (or maybe PM) the original company drivers?

I just want to get back the contacts/sms/call log and have some windows tools that purport to do so. I have several linux machines but haven't looked into recovery software for the OS. I'm hoping I tried the wrong combination of processes on the wrong computer, or my USB ports are bad (I used good cables). Not a huge emergency, but I'd like to exhaust the possibilities for my mom's sake. Thanks for any guidance! :)
« Last Edit: December 16, 2016, 02:41:17 pm by chrono »

Offline rcunningham

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Re: Pop Icon Drivers?
« Reply #1 on: December 25, 2016, 01:34:40 am »
It should install if you connect the phone as a MTP. If that doesn't work, ADB should be able to pick it up.

As for recovering the data, I wouldn't put too much time into it. Once it's wiped it's pretty much gone sadly.
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